Donate goods

Individuals and businesses are valued goods donations partners

You Matter relies on donated household items that are either new or in good used condition. Before offering your items, please take a moment to understand what we can and cannot accept.

We kindly ask that all donations be in good, gently used, or new condition, ensuring they are both safe and suitable for smaller homes or units.

As many of our clients prefer modern and contemporary furnishings, we are therefore unable to accept antique or older-style items and we are currently reviewing our stock and rehoming items that are not appropriate for the families we support.

Our guiding philosophy is simple: If you wouldn’t use the item yourself, it is unlikely to be suitable for our clients.

Please note that we may decline items considered unsuitable for our needs as there are costs involved for us to dispose of them.

We also prefer items to be on the ground floor for collection, where a lift is unavailable.

We appreciate your understanding and generosity in supporting our vision.

Items we CAN accept:

Our warehouse is currently at near capacity, but we are in need of the following items (Effective March 2025)

Small dining tables (2-4 persons) and dining chairs
Coffee and side tables
Televisions (smart TVs only please)
Television cabinets
Desks
Floor rugs
Double and Queen mattresses and bed bases
Chest of drawers
Bedside tables and dressing tables
Towels and kitchen linen (new or as new)
Kitchen cutlery, crockery, cookware and utensils
Floor and table lamps*
Cots (must meet Australian Standard AS/NZS 2172-2003)

* NOTE: Used electrical appliances must be tested and tagged by You Matter in accordance with Australian standards – we would appreciate it if you could contribute funds towards the testing and tagging of your item.

Items we CANNOT accept:

Antique furniture
Clothing, shoes and accessories
Fridges, washing machines or clothes dryers
Glass furniture
King beds, mattresses or linen
Kitchen stools or bar stools
Large, heavy furniture
Poor quality, dirty or damaged items
Sofa beds
Used laptops, desktop computers or gaming consoles

Individuals wishing to donate goods

If you have items to donate, please complete and submit the form below:

First name

Phone Number(Required)

Email(Required)

Address(Required)

Street Address Suburb State Postcode

Description of goods(Required)

Upload photo(s) of item(s) 10+

Drop files here or

Max. file size: 2 MB.

Preferred way to donate(Required)

Pick-up (See pickup radius below)

Drop off (Abbotsford)

How did you hear about us?

Please note we run a CAPTCHA to protect this form.

Name

This field is for validation purposes and should be left unchanged.

Our Pick-up radius is as below:

Business goods partnerships

If your business has surplus inventory, sample stock, returned items, shop marked, ex-display or unsaleable stock, then we can distribute these goods to families in need.

To discuss a business partnership with You Matter, please email us at donategoods@youmatter.org.au and we can arrange a meeting as soon as possible to discuss how we can work together to create Havens of Hope for a brighter future for women and children.

“I have been volunteering with You Matter for three years. I know that the work we do provides immediate help to families. Working together, we demonstrate to the women we help that there is a community who values them and believes that they deserve a safe, comfortable place to live.”

Donate goods

Individuals and businesses are valued goods donations partners

You Matter relies on donated household items that are either new or in good used condition. Before offering your items, please take a moment to understand what we can and cannot accept.

Items we CAN accept:

Items we CANNOT accept:

Individuals wishing to donate goods

Business goods partnerships

If your business has surplus inventory, sample stock, returned items, shop marked, ex-display or unsaleable stock, then we can distribute these goods to families in need.

“I have been volunteering with You Matter for three years. I know that the work we do provides immediate help to families. Working together, we demonstrate to the women we help that there is a community who values them and believes that they deserve a safe, comfortable place to live.”

SC, You Matter Volunteer

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