For women

Support information for women

You Matter offers a full house set up – we cannot provide individual items or other material aid.

You Matter only accepts referrals through Family Violence support workers and organisations based in Melbourne.

We are not able to accept referrals directly from women or family members. 

Please contact your case/support worker and ask them to make a referral on your behalf.

See more information about how our referrals work.

Call 000 if you or someone you know is in immediate danger

Services that can provide support include the following:

1800 737 732 (call 24/7)
0458 737 732 (text 24/7)
www.1800respect.org.au

1800 015 188 (call 24/7)
safesteps@safesteps.org.au
Web Chat (available Mon-Fri, 9.00am-midnight)

www.orangedoor.vic.gov.au
Find a site – Find your nearest Orange Door

+61 3 9259 4200 (available Mon-Fri, 9.00am-5.00pm)
www.fvree.org.au

Commonwealth Bank are committed to helping end financial abuse through CommBank Next Chapter. No matter who you bank with, if you’re worried about your finances because of domestic and family violence, you can contact CommBank’s Next Chapter Team on 1800 222 387 within Australia or visit commbank.com.au/nextchapter.

SAFE AT HOME Conversation Guide

It can be hard to know what to do if you’re worried someone in your life is unsafe. Simply asking, listening and believing them can have a big impact.

Safe at Home have created a Conversation Guide to help drive and support these vital discussions.

We need to look out for our loved ones and each other.  By asking someone you know ‘are you safe at home?’, your support could make a real difference.

* This flow chart is only a guide.  Approach the conversation in a way that feels right.

Here’s some tips:

➡️ Wait until you have an opportunity to speak with the person alone and in an environment that’s safe for both of you.
➡️ Approach the conversation sensitively and empathetically.
➡️ Don’t pressure them to talk if they are uncomfortable.
➡️ Be patient and let them know you’re there if they need to talk.

For more information visit:  https://areyousafeathome.org.au/